When will my box get delivered?

Do you deliver PAN India?

Do you accept international orders?

What are your products made of?

Can I use water to clean my ordered product?

How do I clean my vegan leather products?

Can I exchange a product?

Is there a way to connect with a customer care executive?

Where is my package?

Is there a discount on bulk gifting orders?

Do you wrap your boxes with wrapping paper?

What’s your return policy?


We genuinely hope you don’t have to visit this page but in the unfortunate event that you do, please drop us a mail with your complaint atΒ hello@theblackboxco.comΒ with the subject line β€œReplacement and Return” and we will get back to you.

All Replacements and returns will be considered within 15 days of delivery.

In case you receive a bad quality or damaged product, please attach a picture of the same and we will take care of the rest.