The Black Box you have selected will reach you within typically 7 – 9 Business Days.

Standard Shipping: 5-7 Business Days

Express Shipping: 3-5 Business Days

I have a great idea for a Black Box

Email us your idea at hello@theblackboxco.com. If you’re the first to suggest a new box and it makes it permanently onto the site, you will get the first one free!

Yes, we ship PAN India.

Yes, to make an international order, write to us at hello@theblackboxco.com

We use animal-cruelty free leather for all our products.

Yes. You can use a damp cloth to wipe your product or use small amounts of water mixed with soap or vinegar for the peskier stains. Do remember to let your product dry completely to avoid the growth of moulds. To know more, read our tips and tricks on maintenance of vegan leather products on theblog.

Vegan leather products are essentially waterproof, making their cleaning that much easier for you! You can use a damp cloth to wipe off dirt on your product. For peskier stains, you can use small amounts of water mixed with soap or vinegar. To know more, read our tips and tricks on maintenance of vegan leather products.

As a policy, we do NOT accept returns on products delivered in perfect, undamaged condition. For more details, visit ourreturns and exchange policypage.

To connect with our customer care executive, you can message or call us at 9004549270. You can also write to us at hello@theblackboxco.com

To help us track your package, please message or call us with your order ID at 9004549270 or DM us onInstagram.

Yes, we do provide discounts on bulk gifting orders. For further information regarding bulk gifting options or corporate gifting, write to us at hello@theblackboxco.com or call us at 9004549270.

Yes, the products can be gift wrapped for a minimal charge of Rs. 100

A product can only be returned if the customisation was done incorrectly, or the colour of the product received is different from the one you placed an order for. For any further queries, drop us an email at hello@theblackboxco.com.